Client-Work Policy

  1. The validity period for the proposal is 30 days starting from the date of its submission.
  2. Our office hours are from 11 am to 7 pm, Monday through Saturday.
  3. When an officer attends a merchant meeting, verification of their affiliation with the company is required. This can be confirmed through the presentation of an employee ID card issued by the company or other company-issued proof.
  4. Work commencement is contingent upon receiving a 60 percent advance payment.
  5. Project timelines commence immediately following the first payment. Any delays in content delivery from the client’s end may result in an extension of the project completion timeline.
  6. After sending the initial draft, you are kindly requested to communicate any desired changes within a 72-hour timeframe.
  7. Upon project completion, you will have a 24-hour testing period. If any adjustments are needed during this time, they will be addressed free of charge. After this testing period, only minor changes will be provided at no additional cost, and major changes will incur charges.
  8. Clients must make all payments before their website can go live on the main domain.
  9. For digital marketing projects, a 100 percent advance payment is required.
  10. Payments are considered valid only when transferred to the company’s account; any other form of payment will not be accepted as valid.

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