Online ordering systems and room service apps are going to remain a major source of revenue for hotels and restaurants to maximize revenue from on-premises guests, digital systems allow restaurants to grow revenue by attracting new customers. If statistics are to be believed, the current generation of millennials is going to stick with online ordering systems well after the pandemic is over.
Currently, this tech space is crowded and customers have an array of choices. For hotels, having a guest ordering solution means having the flexibility of offering both traditional room service orders and outsourcing to local restaurants.
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